Vumi Contact Instructions
**If we are your broker, please contact us before contacting Vumi. **
Vumi handles the majority of their support through their broker network and if you contact them, many times they will forward your request to us.
Expat Insurance Brokerage Contact:
For less urgent issues, please call or email our general support: [email protected], +1 (800) 577-4308 Ext 503
If you need more urgent assistance please contact the below numbers. These are our personal cell lines so whatsApp is our preferred method of contact.
Sales Support: [email protected], +1 (800) 577-4308 Ext 503
Claims Support: [email protected], +1 (800) 577-4308 Ext 503
Renewals and Changes: [email protected], +1 (800) 577-4308 Ext 503
Management and Escalations: [email protected], +1 (800) 577-4308 Ext 503
VUMI Contact Information:
General Support: [email protected], +1 214 276 6376
WhatsApp Support: +1 786 660 9156
Health Policies
Renewals, Policy Changes, and Payments: [email protected]
Emergency Notification: [email protected]
New health claims: [email protected],
Claim status: [email protected]
Travel Policies
General Support: [email protected]
Claims: [email protected]
Emergency Notification: [email protected]
Last reviewed May 2026. For help with your own policy, contact Expat Insurance through the help center so our team can review your situation.