IMG's website offers a simple contact form. Use the link to navigate to the website: https://www.imglobal.com/ and click CONTACT in the top right corner. A menu will drop down with the company's customer service phone numbers: - IMG products: +1-800-628-4664 or +1 (317) 655-4500 - iTravelInsured products: +1 (317) 655-9796 or +1 866-347-6673 They also offer a secure message center for individuals that need to send sensitive medical information. IMG customers can also contact the company through the myIMG portal. See our article on managing your IMG policy online. Last reviewed May 2026. For help with your own policy, contact Expat Insurance through the help center so our team can review your situation.
